|
Description |
Price |
|
Optical fibre lease to QNet co-location facility from consumer premises* |
$400 per strand per month (includes both last yard and arterial segments) |
|
Optical fibre lease under 5km (point-to-point) |
$300 per strand per month |
|
Optical fibre lease over 5km (point-to-point) |
$600 per strand per month |
|
Building entrance (last yard) only |
$100 per month per strand |
|
One time connection fee (per physical address or end point) – non refundable |
$800 |
|
Public sector pricing |
50% of standard pricing |
|
Inflation rate for future year pricing (not applicable for pre-paid leases). To be determined at each year end. |
2.5% |
* All connections to QNet co-location facilitiesarepriced as “under 5km” leases
Fulfillment process:
- Request for quotation indicating the address of the location to be connected
- Site survey and distance calculations
- Commercial proposal
- Negotiation of building access agreement
- Detailed civil and fibre design
- Design approved by city and building owner
- Build of the connection
- Commissioning and hand over at the building telecom room and colocation if applicable
Assurance process:
- Cable leg running customer fibre is put under 24 x 7 monitoring
- Outage detected by monitoring system, or by customer
- Technician notified trouble ticket opened, first results of nature of the failure in one hour.
- Technician of site, strive to repair with 4 hours (24 x 7 x 365)
- Notification of repair
- Confirmation of repair and closing trouble ticket
