Installing a Fibre Connection

QNet pays all costs associated with installing a fibre optic connection to a building.

Installation details:

  • QNet works under the direction of the property manager or the project manager appointed by the building owner or strata council.
  • QNet looks for the least invasive way to bring the fibre cable into a building. For example, QNet may intersect an empty telecom duct in or near the City’s right-of-way (providing the property owner has granted access to the duct), or place a duct on the ceiling of an underground parkade. If no other alternatives are available, QNet may need to bore into the building to install a new duct.
  • If QNet needs to breach the fabric of a building, engineering best practices will be used, including taking x-rays of the wall to be breached.
  • Any external ducts installed or used by QNet will be sealed to prevent water entering the building.
  • QNet’s fibre optic connection is always installed to the main telecommunications room serving the building or complex. Internal wiring for distribution of telecom services is typically the responsibility of the telecom service provider.
  • The maximum wall space needed in the telecommunications room for the fibre terminal is 4ft x 4ft, and the minimum space required is 2ft x 2ft.
  • Because QNet’s fibre optic connection is unlit (i.e. dark fibre) and uses no electrical power, there are no operating costs associated with the QNet connection. The telecom service provider using the fibre (or their customer in some cases) will deploy the electronic devices required to utilize the fibre cable.

Agreements and support:

  • QNet will enter into a formal business access agreement with the property owner or strata council on request (download our Building Access Agreement Template).
  • QNet will continue to support the telecom duct and fibre connection for as long as the fibre cable is in service. That includes remediating any future problems associated with the connection.