Document Library

Annual Report

Information Materials

  • Operating Manual - describes QNet’s operating procedures including fibre fulfillment process, service levels, trouble-shooting procedures and data centre access procedures.

  • Poirier Co-location Facility Brochure - describes the services and technologies provided at the Poirier data centre facility.

  • Telecom Service Providers - lists the companies that provide upstream and commercial services in Coquitlam.


  • Service Order Example - lists the companies that provide services in Coquitlam
  • Optical Fibre Lease Agreement - a sample of our standard master agreement that defines the general terms and conditions for leasing fibre connections from QNet.

  • Building Access Agreement Template - a sample agreement executed between QNet and a building owner or strata council that outlines the terms and conditions associated with QNet’s fibre optic connection in the premises.